Shipping policy | Greenlance Limited

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Shipping policy

Shipping Policy:

Dispatch Time: At Greenlance, we understand the importance of timely delivery and aim to dispatch all orders within 1-2 working days from the date of purchase.

Delivery Options: Upon checkout, customers will have the option to select their preferred delivery method, which may include standard delivery, express delivery, or other available shipping options.

Delivery Time: Please note that delivery times are calculated once the parcel has been dispatched from our warehouse. The actual delivery time will depend on the shipping method selected by the customer during checkout.

Standard Delivery: For standard delivery, please allow 3-5 working days for delivery within the UK.

Express Delivery: Customers opting for express delivery can expect their parcel to arrive within 1-2 working days, depending on their location within the UK.

International Shipping: For international orders, delivery times may vary depending on the destination country and chosen shipping method. Please refer to the estimated delivery times provided during checkout for more accurate information.

Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information, allowing you to monitor the progress of your delivery.

Additional Information: Please note that delivery times may be affected by external factors such as public holidays, adverse weather conditions, or unforeseen circumstances beyond our control. In such cases, we will do our best to keep customers informed of any delays and ensure timely delivery to the best of our ability.

For any further inquiries or assistance regarding shipping, please don't hesitate to contact our customer service team at info@greenlance.co.uk