All products on Greenlance come with a 12-month warranty, Except our Batteries pack which come with 24 months warranty. Greenlance Limited provides warranty service for all Greenlance branded products. Customers can access warranty repairs for eligible products.
Products not covered by Warranty
Greenlance Limited reserve the right to deny the warranty services to products that have:
- Products that have been repaired, disassembled, or reworked without authorization.
- Have been subject to accidental damage or drop-related damage including but not limited to excessive pressure, improper voltage input, and cracks due to incorrect use.
- Products are subject to damage resulting from improper use, installation, maintenance, and/or storage.
- If products are subject to force majeure-related damage (fire, earthquake, flood, etc.).